Customer Support Agent
Join Our Team as a Customer Support Agent!
Are you ready to thrive in a dynamic environment where your energy and commitment make a real impact? We’re looking for service-minded individuals who enjoy fast-paced work and have a genuine passion for helping customers. As a key member of our customer service team, you’ll collaborate closely with colleagues while also working independently to ensure outstanding customer experiences.
Experience from the service industry - such as banking, finance, or call centers - is a plus, but not required. We also welcome applicants from retail or similar customer-facing roles.
Key Responsibilities
- Provide high-quality customer support via chat and email.
- Handle incoming calls from credit card and savings account customers.
- Assist with general office tasks to keep daily operations running smoothly.
Qualifications
- Strong written and verbal communication skills, with Norwegian as your primary language.
- Comfortable using phone and computer as your main work tools.
- Positive, approachable, and team-oriented attitude.
- Previous customer-facing experience is preferred (e.g., retail, service industry).
- Genuine interest in helping people and solving their problems.
- Fluent Norwegian language skills.
What We Offer
- Fixed salary with opportunities for professional development.
- A vibrant and inclusive workplace in the heart of Bergen, at Torgallmenningen.
- Remote work arrangements possible when required.
- An international work environment in a fast-growing company.
➡️Please submit your CV and application letter in Norwegian.
- Department
- Operations
- Role
- Customer Support Agent
- Locations
- Bergen
- Remote status
- Hybrid
- Employment type
- Full-time
Bergen
About TF Bank
TF Bank is a digital bank offering consumer banking services and e-commerce solutions through a proprietary IT platform with a high degree of automation. The platform is designed for scalability and adaptability to different products, countries, currencies and digital banking solutions. TF Bank prioritizes organic growth under controlled conditions and expansion is taking place in carefully selected segments and markets. Operations are conducted in the Nordics, the Baltics, Poland, Germany, Austria, Spain, Ireland, the Netherlands and Italy through subsidiary, branch, or cross-border banking with the support of the Swedish banking license.
The business is divided into three segments: Credit Cards, Ecommerce Solutions and Consumer Lending. The target group for all services is creditworthy private individuals, and the loan amounts are relatively small with short repayment terms. TF Bank also offers deposit products in several markets.
Already working at TF Bank?
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