Junior Support Engineer
Start your IT career as a Junior Support Engineer in Szczecin, supporting users and working hands‑on with Azure AD, Intune, and Office 365 in a collaborative and supportive IT Helpdesk team.
Are you at the beginning of your IT career and looking to grow in a collaborative and supportive environment?
We are now looking for a Junior Support Engineer to join our IT Helpdesk team in Szczecin.
You will work closely with experienced colleagues such as Erik Wiklund, Nicklas Griphem, and Michał Cibor, supporting our users and helping us continuously improve the digital workplace across the organization.
Key Responsibilities:
As a Junior Support Engineer, you will be part of our IT Helpdesk team and play an important role in our daily operations. Your responsibilities will include:
Providing first‑line IT support and handling support tickets
Supporting our digital workplace, including user onboarding and offboarding
Managing client devices and user accounts
Working with Microsoft Entra ID (Azure AD), Active Directory, Intune, and Autopilot
Supporting application deployment through Intune Company Portal
Assisting with Office 365 support and troubleshooting
Working with ticketing and documentation tools such as Jira and Confluence
Supporting endpoint management and monitoring using NinjaOne
Collaborating closely with IT Operations and second‑line support when needed
Qualifications and Experience:
We are looking for someone who has:
Previous experience in IT support, service desk, or helpdesk roles
A genuine interest in IT, technology, and user support
Basic to good knowledge of:
Microsoft Entra ID (Azure AD)
Active Directory
Microsoft Intune & Autopilot
Office 365
Experience with Jira, Confluence, and NinjaOne is considered a strong plus
Experience with client installations, patch management, and basic troubleshooting
Languages:
English – professional working proficiency
Polish – fluent
Location:
Szczecin, Poland
Hybrid work is supported (on‑site and remote work combined)
What We Offer:
A friendly and collaborative team culture
The opportunity to learn from experienced colleagues and grow within IT
A modern technical environment with room for improvement and innovation
Competitive salary and benefits package
Flexible working arrangements where possible
A workplace where teamwork, curiosity, and continuous improvement are valued
- Department
- Technology
- Role
- Junior Support Engineer
- Locations
- Szczecin
- Remote status
- Hybrid
- Employment type
- Full-time
Szczecin
About Avarda Group
Avarda Group helps customers across Europe manage their personal finances. We have been listed on Nasdaq Stockholm since 2016. Born in a small Swedish town, we combine a pragmatic and disciplined business mindset, with cutting edge technology and innovation, always with a strong focus on cost-efficiency and profitability. Our self-developed, scalable platform and infrastructure enable efficient expansion across multiple markets.
For individual customers, we provide access to lending, savings and payments, that adapts to their lives and needs.
For business partners, we remove friction, helping them stay in control, build consumer loyalty and expand into new markets.
For investors, we create a system where value never stands still, ensuring long-term profitability, growth and progress.
We move customers, partners and ourselves forward – towards new opportunities and evolving needs.
Forward. Avarda.